HAIFEI Warranty chungchang tlangpui
| Thil | Kum | Chhinchhiah |
| Mechanical Structure (Frame & Base) hmanga thil siam chhuah dan (Frame & Base) . | Kum 1 chhung a ni | / |
| Electrical & Electronic lam thil chi hrang hrang | Kum 1 chhung a ni | / |
| Consumables & Wear Parts te pawh a awm bawk | Kum 1 chhung a ni | Manufacturing defects chauh huam tur leh normal wear and tear chiang taka telh loh tur, chu chu Seller’s service engineer-in a ruat ang. |
| Software tihchangtlun theih a ni | Nun chhung zawng | Nun chhung zawnga free software upgrade service hmang rawh |
He warranty hian i ram/region dan hnuaia i statutory consumer rights te a nghawng lo.
HAIFEI Welding Machine hmanga zirtirna pek a ni
HAIFEI hian machine hman dan tur, routine maintenance, welding chungchanga hriatna bulpui leh common fault handling chungchangah training a pe thin. Hun rei lote- training hi ni khat atanga ni thum thleng a ni tlangpui a, chu chu hmanrua leh customer mamawh dan azirin a ni.
Training hnuhnung ber thupui leh schedule chu HAIFEI hnenah delivery hmain emaw, customer tlawh hmain emaw confirm tur a ni.
HAIFEI Factory-ah training neih a ni
Customer te chuan HAIFEI factory-ah hian operator emaw maintenance personnel emaw training turin an tir thei a ni. Programme-ah hian:
- Machine structure leh hnathawh bulpui te;
- Start-up leh shutdown dan tur;
- Workpiece loading leh positioning te;
- Operating parameter siamthat dan tur;
- Inspection leh enkawl dan pangngai;
- Alarm leh fault handling hman tlanglawn tak;
- Welding kalphung leh hman dan tur kaihhruaina.
Factory training hmang hian operator-te chu machine-ah direct-in practice theih a ni a, HAIFEI engineer-te nen zawhna an sawiho thei bawk.
Remote Training leh Video hmanga kaihhruaina pek a ni
Customer chu HAIFEI factory-ah a kal thei lo a nih chuan:
- Thil hmanrua dah dan tur ruahmanna;
- Operation leh maintenance manual te;
- Machine dahna video te;
- Operating demonstration video-te chu;
- Remote video hmanga zirtirna pek;
- Online hmanga harsatna sutkian theihna tur support.
Operating problem a awm chuan customer chuan service team hnenah thlalak, video leh alarm information a thawn thei a ni. Chumi hnuah chuan engineer chuan thu dawn a\\angin remote guidance a pe thei ang.
Customer’s Factory-ah training neih a ni
On-site training a ngai a nih chuan HAIFEI chuan engineer te chu customer factory tlawh turin a ruahman thei ang. Project a zirin engineer pakhat atanga pathum thleng installation, commissioning emaw operator training atan ruat theih a ni.
Engineer awm zat, training hun chhung, service scope leh a kaihhnawih senso te chu inrem lawk a ngai a ni. Customer chuan inremna hnuhnung ber angin on-site service, zin leh awmna man hman tur chu a mawhphurhna a ni.
Support duh tan HAIFEI zawhfiah theih a ni
Remote Support atan Eng Information Nge Pêk Tur?
Kan engineer-te’n harsatna an hriatthiam thuai theih nan customer-te chuan:
- Machine hming emaw order emaw hriat tur;
- Buaina sawifiahna chiang tak;
- Machine dinhmun tarlanna thlalak emaw video emaw;
- Control panel-a alarm message awmte;
- Buaina a thlenna operating step;
- Tun hnaia tooling, parameter emaw materials lama inthlak danglamna eng pawh.
He thu hriatna pêk hian inbiakpawhna neih nawn fo chu a tihtlem thei a, engineer chu video call hmaa a chhan awm thei chu a hriat theih nân a ṭanpui thei bawk.